Managed IT services
Proactive monitoring, patching, backup and security across your whole environment, billed predictably each month so IT stops being a surprise line item.
Learn moreTechnology that gets out of your way
NDB Innovations keeps your systems running and builds the web presence your business is judged by — so you can get on with the work you actually do.
Services
What we do
From the helpdesk to the hardware to the website, one provider who understands how the pieces fit together.
Web development
Fast, accessible, search-friendly websites and web applications built on modern frameworks, designed to convert and genuinely easy for your team to update.
Learn moreIT support & helpdesk
Responsive first-line and escalation support for your staff, with clear response targets and someone on the other end who already knows your setup.
Learn moreIT & technology consulting
Independent advice on infrastructure, migrations, licensing and tooling, so you invest in technology that fits the business you are actually running.
Learn moreHosting & domain services
Managed hosting, domain registration, DNS and SSL handled end to end, with monitoring and backups included rather than sold to you as an upsell.
Learn moreHardware sales
Workstations, servers, networking and peripherals sourced, configured and deployed — specified for the work they need to do, not for the margin.
Learn moreProcess
How we work
The same process whether we are taking over your IT or rebuilding your website. No surprises, and nothing that only makes sense to a technician.
Discovery
We audit what you already have — hardware, software, licences, backups, and the gaps between them — and establish what the business actually needs from its technology.
Plan & proposal
You get a written plan with specific recommendations, indicative costs and a timeline. Enough detail to make a decision, and to say no to the parts you do not want.
Build & onboard
We do the work: configure the environment, build the site, migrate the data. You get progress updates you can follow without a technical background.
Test & verify
Backups get restored, failover gets triggered, pages get tested on real devices. We verify things work rather than assuming they do.
Go live
Cutovers are planned deliberately, usually outside business hours, with the previous environment kept available until the new one is proven.
Support & improve
We stay on: monitoring, patching, responding, and periodically revisiting whether what we built still fits where the business has got to.
FAQ
Questions we get asked
How much does it cost?
It depends on the size of your environment and what you need covered, so we quote rather than publish tiers. Book a free consultation and you will get a written quote with a clear scope — no obligation, and no pressure to take it.
Do we have to switch everything at once?
No. Most clients start with one service — often support or a website — and expand once they have seen how we work. There is no requirement to move your whole environment on day one.
How quickly do you respond to problems?
Response times are written into every support agreement, with a defined escalation path and faster targets for issues that stop people working. You will know the numbers before you sign, not after.
Can you take over from our current IT provider?
Yes, and we do it regularly. We document your environment, take custody of the accounts and licences that should be in your name, and plan the handover so there is no gap in cover.
Do you work with businesses that have no in-house IT?
That is most of our clients. We act as the whole IT function where there is nobody internal, or alongside an existing person or team where there is.
Will we be locked into a long contract?
Terms are agreed up front and we keep them straightforward. Your domains, accounts, data and source code remain yours throughout, so you are never staying with us simply because leaving would be painful.
Can our team update the website ourselves?
Yes. Every site we build is backed by a content management system your team administers, so routine copy, image and page changes never require a developer or a support ticket.
Do you only work with local businesses?
Support, consulting and web work are all delivered remotely. On-site attendance is available for hardware and infrastructure work within our service area — ask us about your location.
Taking on new clients
Let's talk about what you need
Tell us what is not working, or what you are trying to build. We will tell you honestly whether we are the right fit — and what it would cost.